Kaiser Permanente Bill Payments

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Kaiser Permanente is a combined medical and health insurance provider that often wins awards for its exemplary service over the years. They have specialists in many different medical fields and have developed one of the most impressive reputations for care and customer service on the globe. This all being the case, they are often studied by various organizations to see if others can attempt to emulate their level of customer satisfaction, but Kaiser Permanente continues to remain as the best.

Kaiser Permanente Online Payments



Before an online payment can be made on a Kaiser Permanente account, you will have to go through the account registration process, which you can find at the Kaiser Permanente online account registration page.  Go through all of the forms and type your and your account information into the fields as requested by the website. Once you have completed everything required to make your online profile through Kaiser Permanente, you can then log in to make payments on your account as described here:

Caution: You will need your medical record number to complete the online payment process

  • Go to the web address kp.org/Payonline
  • If you are told the page is unavailable, click the “home page” link in the middle of the screen
  • Enter your user name and password
  • Click the “Sign On” button

Kaiser Permanent account bill pay login

  • Go to bill payment
  • Follow the steps presented by the website to complete your bill payment transaction

Kaiser Permanente Pay by Phone



If you would like to make a payment over the phone on your Kaiser Permanente balance, you may do so by calling their customer service line, which is available by dialing:

(800) 348-0264 Follow the automated audio prompts to get to the customer billing department and follow the instructions given from there to complete your payment over the phone with them.

Kaiser Permanente Payments Mailing Address



Nearly every region that Kaiser Permanente operates in has a different mailing address that you could possibly have to mail your payment to. That being the case, you should maintain the Kaiser Permanente bills that you receive occasionally so that you will always have access to the mailing address should you ever decide to make a payment through this method.

If you no long have your bill on hand, you can call the Kaiser Permanent customer service line at
(800) 464-4000 and they will be able to help you find the proper mailing address that pertains to your specific Kaiser Permanente billing statement.

4 Comments
  • Laci Thorp
    March 1, 2015

    I am trying to pay my hospital bill that’s past due see if I can make payment arrangements so if you can please reply too me asap I would appreciate it very much thank you!

  • Payment
    April 24, 2015

    Im not sure. Call them at:
    (800) 464-4000

  • Shirley
    May 2, 2015

    I am trying to get auto pay off my account. I have nothing but problems with auto pay. First they did not take out the payment, then they only took out the dental and now for the month of May they took out 905.40. Please let me know how I can rectify this problem.

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