Virginia Natural Gas Payment Methods

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Virginia Natural Gas provides much of the state of Virginia with natural gas and natural gas-related services. To pay your bill with them, find your preferred method below and follow the instructions given.

Option 1: Online Payments for Virginia Natural Gas



online payment box

If you have yet to do so, use the New User Registration here to create your login credentials.
With your user ID and password, log in to view your Virginia Natural Gas bill. Once signed in, go to the payments area and the site will walk you through the online payment process step by step.

Option 2: Set Up Automatic Bank Withdrawals



You can sign up for direct debit to pay your bill through your checking or savings account, sign in to the My Account area as described above and go to the “Payment Options” section and choose AutoPay Plan. Then follow the prompts to supply the needed details and submit the plan request.

Option 3: Virginia Natural Gas Payment Address



If you no longer have the return envelope that came with your bill, you can still mail in a check or money order included with your bill’s payment stub and mail it to the following address:
Virginia Natural Gas
PO Box 5409
Carol Stream, IL 60197-5409

Option 4: Pay by Phone Virginia Natural Gas



Payments on your bill can be made over the phone by calling the Virginia Natural Gas bill pay by phone number at (866) 229-3578. To be able to pay your bill, you will need to call from Monday thru Friday between 7am and 8pm. You may be charged a “convenience” fee when paying by phone.

Option 5: Virginia Natural Gas Payment Locations



To find out where you can make a payment toward your account balance with Virginia Natural Gas in person, you should visit their Payment Locations search tool where you will enter your zip code and search radius. You will be provided with a list of authorized payment locations where you can pay your bill. Keep in mind that you may be charged a fee when making a payment in person depending on where you decide to go.

Virginia Natural Gas Budget Payment Plans



If you would prefer that your gas bill from Virginia Natural Gas be more consistent every month, you can sign up for the Budget Payment Plan through the “Payment Options” section once you are signed in to the site. This works by estimating your bill amount for the following year using your usage rates from the previous gas usage. If you end up using more or less gas than their estimate, they will adjust your rate accordingly every quarter.

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